Services
MERCHANDISING IMPLEMENTATION MADE IN LEMAN

Advice, design and installation of merchandising concepts. LEMAN works with you to develop the optimal layout for your sales area, furniture and visual identity, based on your sales plan.

Evolving and dynamic concepts to relay your animations and promotional operations at the point of sale.

FOOLPROOF LOGISTICS

LEMAN’s performance is also reflected in our logistics. We have a platform of more than 10.000 m² of storage space in bulk, in traditional racks, on the mezzanine and on shelves.

Thus, we can benefit from 12.000 references in stock and ensure a delivery in 24 hours in metropolitan France and in 24/48 hours in the rest of Europe.

About twenty people work full time in the logistics department of Leman in order to provide you with a fast, efficient and
qualitative service.

Our information system provides a controlled and reliable flow management for your goods.

ATTENTIVE AFTER-SALES SERVICE

You must be able to trust our machines and tools. The LEMAN after-sales service has developed various services to guarantee you a perfect use of LEMAN products.

Our after-sales service is reactive. All the parts are available in our warehouse, that is to say more than 3.000 spare parts. This allows us to assure you a repair of your machine within a maximum of 10 days.

A spare part can be delivered to you within 24 to 72 hours (only in France, longer time for other European markets).

Our machines are guaranteed for 2 years for all parts.

At the customer’s request, an exploded view can be provided on the machines.

Our after-sales service is available from Monday to Friday to answer your requests:

Contact us by phone: 04 74 83 69 88 
Contact us by email: sav@leman-sa.com

All after-sales service requests must be made by enclosing the user’s invoice + delivery note + machine reference + serial number of the machine as well as the exploded view number for the defective part.

SUPPORT EVEN DURING THE START-UP OF THE MACHINE

LEMAN has developed a turnkey system for its customers.

For some of our combined machines, bandsaws, table saws, wood lathes and spindle moulder, we offer to accompany you in their assembly and start-up. An experienced LEMAN professional will come to your place and will do with you all the steps of adjustment until the start-up and the advice of use in order to maximize your safety.

This service is provided only in France and can be set up within 1 week of receiving your machine. For any request, please contact your Leman sales representative at the time of your purchase.

This service is proposed on estimate, depending on the displacement, the duration of the assembly of the machine…

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